Big day buried under luggage
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From Times Wire Reports
Opening day at Heathrow Airport’s grand new Terminal 5 turned sour as severe baggage delays led to numerous flight cancellations, stranding irate passengers.
British Airways, sole occupant of the mammoth new terminal, was finally forced to limit passengers to carry-on luggage, leaving many with the choice of rebooking their flights or seeking refunds.
At one point, a flight left for Paris without any of its checked baggage in the hold, airline officials acknowledged.
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